Services

From advice to everyday operations.

One partner across the whole ServiceNow lifecycle: architects who advise, teams who implement, services that run and improve the platform, workshops and training that make it stick, and certified people when your team needs reinforcing.

How you buy

Three commercial models. One delivery standard.

Each model fits a different moment of your platform journey, and they combine as your programme grows.

  • Fixed price

    Scope and price agreed upfront. For assessments, audits, workshops and defined project scopes.

  • Time & materials

    Billed on actual work, with a minimum volume in the statement of work. For needs that evolve.

  • Full-time equivalent

    A monthly fee per resource. For long engagements where cost predictability matters.

The diagnostic sets the scope, the service model sets the pace, and the price is firm before the build begins.

How we work

From ambition to action.

Every service follows the same model, so advice, delivery and operations never drift apart.

  1. 01

    Understand

    Business priorities, processes, architecture and current platform maturity.

  2. 02

    Design

    Target operating model, workflows, data architecture and user experience.

  3. 03

    Build

    Configure, integrate and develop the ServiceNow environment.

  4. 04

    Activate

    Deploy, migrate, train, adopt and measure.

  5. 05

    Evolve

    Optimise continuously through automation, analytics and AI.

Proof

Expertise you can count

  • 10+

    years of ServiceNow delivery

    Track record of the Luxembourg team, now RIZ-ON

  • 30+

    ServiceNow specialists

    Consultants, developers and architects

  • 100+

    projects delivered

    Enterprise and public sector

  • 10+

    Certified Technical Architects

    ServiceNow's highest architecture certification

  • Hundreds

    of ServiceNow certifications

    Across every major product line

  • Premier

    ServiceNow Partner

    Consulting & Implementation · Reseller

ServiceNow Premier Partner, Consulting & ImplementationServiceNow Premier Partner, Reseller

ServiceNow partnership

ServiceNow Premier Partner, for services and for licences.

One partner to design, implement and run your platform, and to advise on and supply the licences behind it.

  • PremierConsulting & Implementation
  • PremierReseller · licences

Figures reflect the experience of the ServiceNow team that now operates as RIZ-ON.

What should move next?

Tell us what you’re trying to change. We’ll help you determine the next move.

Advisory Assessment · 4 weeks · fixed priceBook